Questions & answers

As a rough guide: a studio or 1 bed flat needs about 20–25 boxes, a 2 bed home 30–40, a 3 bed home 50–70, a 4 bed home 80–110 and a 5 bed home 120 or more. If you have lots of books, a full kitchen or a loft to clear, go up a size. Our kits are named by home size to make this easy.

Order by 12pm Monday to Friday and we send it out the same day for next working day delivery. Orders after 12pm, or at the weekend, go out the next working day.

Yes. Delivery is free on every order to UK mainland addresses. We have a £65 minimum order, because large boxes are expensive to courier on their own.

Courier costs are the same whether you buy one box or a hundred. A £65 minimum lets us keep delivery free and our box prices low. If you only need a few things, you can still check out: we add a small-order top-up so the total comes to £65.

Yes. Every box is double-wall corrugated cardboard and Removals Approved Packaging (RAP) certified. They are the same boxes our crews use on 1st Choice Removals jobs.

Yes. Every item is sold on its own, from single boxes to one roll of tape. Use build your own kit to pick quantities of everything on one page, or browse boxes & packing. Kits work out cheaper if you need most of what's in them.

Medium boxes are 18 x 13 x 13 inches (46 x 33 x 33 cm), best for heavy things like books and kitchenware. Large boxes are 18 x 18 x 20 inches (46 x 46 x 51 cm), best for bedding, clothes and lighter bulky items. Wardrobe boxes are 18 x 20 x 40 inches with a hanging rail.

Yes, everything arrives flat-packed and bundled, so it's easy to store until you start packing. Each box folds into shape in seconds and needs tape on the bottom.

Contact us with your order number and a photo, and we'll arrange a replacement. See our returns page.

You can cancel and return unused, undamaged items within 14 days of delivery. See our returns page for how.

Please contact us before ordering for these areas, so we can confirm delivery times.